Forms & Payment
Accepts new patients
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Medical insurance plans and payment options
Wake Forest University Physicians (WFUP)is a contracted provider with many major insurance companies. This contract feature allows you to receive discount adjustments on many services. A few examples of contracted insurance companies are shown below with this caveat - there are some specific plans these major carriers may offer that are not part of the Wake Forest University Physicians contract. Always check with your insurance company, even if it is listed below, to make sure you are authorized to consider Wake Forest University Physician as a contracted provider for your services.
Medicare
Medicaid
BCBS
United Healthcare Inc.
Cigna
Medcost
If your insurance company is not a contracted provider with Wake Forest University Physicians but will still cover part of your medical charges at Wake Forest University Physicians, then we will file claims to your insurance company and later bill the patient for the balance that the insurance company does not pay.
The Wake Forest University Physicians Business Office does the billing for all of the physician charges. This includes filing medical claims to the insurance company. And, this includes billing to the patient for any balance remaining after the insurance company has paid. The Wake Forest University Physician Business Office balances are due upon receipt of a billing statement from the Business Office. However, a monthly budget plan for 3 months can be arranged by contacting the Business Office if the balance is above certain guidelines. In extreme circumstances and for larger balances, a longer term payment plan will be considered on a case by case basis. On any question involving the billing procedures, contact the Business Office at (336) 716-3988, or (800) 938-7497 (toll free).
Contact Information
Other staff in my practice
With a focus on meeting the needs of each patient, my practice also employs a wide range of orthopaedic, allied health and administrative experts.
Highly trained orthopaedic nurses, physical therapists, nurse practitioners, and/or physician assistants stand ready to participate in providing you with the highest quality of care.
Helpful patient billing/managed care specialists are also available to answer your questions, schedule appointments, etc.
The orthopaedic surgeons on our staff are Board Certified by the American Board of Orthopaedic Surgery. When you visit our practice, you'll meet a team of professionals that includes doctors, nurses and administrative staff who are focused on you and your care. You have the option to select an individual physician from our group to provide you with the majority of your patient care. Should you have an immediate problem and your doctor is not available, another physician in the group will be available to assist you until your own doctor returns. Our medical service can be reached 24 hours a day.