GENERAL INFORMATION

 

 

Office hours are 8:30 am to 5:00 pm Monday through Friday.  Patients are seen by appointment only.  Please call 978-745-6282 to make an appointment.  We request that all patients under the age of 18 be accompanied by a parent or legal guardian at the time of their visit.  If this is not possible, the patient must bring a signed written consent giving the physician permission to treat the patient.

 

Unforeseen emergencies and complex patient problems may cause occasional interruptions in the physicians’ schedule, thereby causing some inconvenience for you.  We ask that you understand that this may occur because we are trying to offer the best personal service and availability to all of our patients.

 

Facilities --  Our office has an x-ray facility on premise as well as the ability to apply casts and splints for acute injuries.  Cortisone Injections and other minor procedures are performed in the office as well for patient convenience.

 

Acute Injuries – Appointments are available on short notice for acute injuries and sudden problems.

 

 Emergencies – An Orthopaedic Surgeon is available at all times.  Should an emergency situation arise, call 978-745-6282.  We will do our best to respond promptly to your orthopaedic problems whenever they occur.  You will be given instructions by the physician on call.  By following this procedure, you will avoid unnecessary delays which often occur in the Emergency Rooms.  If you are brought to the Emergency Room, please request that we be called for your orthopaedic care.

 

Preparing for Your Office Visit – What to Bring – It is important that you bring all X-rays and MRIs (including reports of the X-rays and MRIs) and medical information pertinent to your problem with you at the time of your visit.  Please bring a list of all your current medications, as well.

If you are insured by an HMO, your are responsible for obtaining a referral from your primary care physician prior to your visit.  All co-payments are to be paid at the time of your visit.  Please bring your health insurance identification card with you.

 

Medical Records – All medical records, including our X-rays, are the property of Salem Orthopedic Surgeons, Inc.  We will release information to another physician, and insurance company, or an attorney only with your authorization.

We will send information to a referring at no cost.  Our fee for all other copies and reports will be provided upon request.

 

Prescriptions – Requests for prescription refills should be made Monday through Friday from 10:00 am to 2:00 pm.  Please have your prescription number and the pharmacy telephone number available when you call.